Setting the standards to improve safety & efficiency
IATA actively drives the development of ground handling operations standards and procedures and promotes global consistency and harmonization.
• WHAT to do: the Airport Handling Manual (AHM)
The only industry-approved standard for safe and efficient airport operations, and the reference for the latest ground handling policies and safety guidelines. AHM also includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA).