Passenger Services

                     Passenger Services

Good start for your passengers 

Your passengers are our passengers. We take care of your passengers from the check-in process to the boarding. Our professionally trained staff supports the passengers in all matters, for business or tourist trips, in the lounge as well as with our VIP-service.

Also in case of delays or lost baggage, we assist your clients after the arrival as well! 

 

  • Support of Passengers
  • Check-in of Groups
  • Late-Night Check-in
  • Support of Crews and Tour Operators
  • Ticketing and IATA Travel Agency
  • Check-in and Boarding with DCS
  • Lounge / VIP – Service
  • Operations as well as Weight and Balance Planning
  • Lost & Found Service